Documentation

Service status

All systems operational

Operational

Measured from the public internet and backed by an authenticated canary across every API operation.

01

API uptime

1h100.000%100.0% observed
24h99.826%99.7% observed
7d99.940%99.3% observed
30dAccumulating92.6% observed
90dAccumulating51.0% observed
API response time from the production region · last 24 hours
Mean
167 ms
p95
195 ms
30-day error budget remainingAccumulating

02

API endpoints

Each chart samples observed authenticated production request timings at 15-minute intervals, including failed attempts. Samples are not a count of checks. p50 shows the typical response; p95 exposes the slow tail.

Endpoint24h uptimeResponse time · 24h
Platform
GET/v1/console/account100.000%100.0% observed
p50 · median64 ms
p95 · slow tail69 ms
96 chart samples
GET/v1/console/api-keys100.000%100.0% observed
p50 · median63 ms
p95 · slow tail71 ms
96 chart samples
POST/v1/console/api-keys100.000%100.0% observed
p50 · median68 ms
p95 · slow tail69 ms
0 chart samples

Response-time history is accumulating.

DELETE/v1/console/api-keys/{id}100.000%100.0% observed
p50 · median64 ms
p95 · slow tail69 ms
96 chart samples
POST/v1/console/checkout100.000%100.0% observed
p50 · median63 ms
p95 · slow tail69 ms
0 chart samples

Response-time history is accumulating.

POST/v1/console/overage-consent100.000%100.0% observed
p50 · median67 ms
p95 · slow tail68 ms
0 chart samples

Response-time history is accumulating.

GET/v1/console/overage-terms100.000%100.0% observed
p50 · median63 ms
p95 · slow tail69 ms
96 chart samples
POST/v1/console/portal100.000%100.0% observed
p50 · median64 ms
p95 · slow tail69 ms
0 chart samples

Response-time history is accumulating.

GET/v1/console/usage100.000%100.0% observed
p50 · median64 ms
p95 · slow tail68 ms
96 chart samples
POST/v1/contact100.000%100.0% observed
p50 · median67 ms
p95 · slow tail72 ms
0 chart samples

Response-time history is accumulating.

GET/v1/contact/{leadId}/status100.000%100.0% observed
p50 · median63 ms
p95 · slow tail74 ms
96 chart samples
GET/v1/contact/leads0.000%100.0% observed
p50 · medianAccumulating
p95 · slow tailAccumulating
0 chart samples

Response-time history is accumulating.

GET/v1/health100.000%100.0% observed
p50 · median67 ms
p95 · slow tail71 ms
96 chart samples
GET/v1/status100.000%100.0% observed
p50 · median70 ms
p95 · slow tail74 ms
96 chart samples
POST/v1/trial-key100.000%100.0% observed
p50 · median63 ms
p95 · slow tail68 ms
0 chart samples

Response-time history is accumulating.

Routing
GET/v1/isochrone100.000%100.0% observed
p50 · median68 ms
p95 · slow tail74 ms
96 chart samples
POST/v1/matrix100.000%100.0% observed
p50 · median74 ms
p95 · slow tail75 ms
0 chart samples

Response-time history is accumulating.

GET/v1/route100.000%100.0% observed
p50 · median71 ms
p95 · slow tail72 ms
96 chart samples
POST/v1/route100.000%100.0% observed
p50 · median72 ms
p95 · slow tail76 ms
0 chart samples

Response-time history is accumulating.

Search & geocoding
GET/v1/admin-areas/reverse100.000%100.0% observed
p50 · median74 ms
p95 · slow tail83 ms
96 chart samples
GET/v1/autocomplete100.000%100.0% observed
p50 · median77 ms
p95 · slow tail84 ms
96 chart samples
GET/v1/geocode100.000%100.0% observed
p50 · median76 ms
p95 · slow tail92 ms
96 chart samples
GET/v1/place/{id}100.000%100.0% observed
p50 · median68 ms
p95 · slow tail80 ms
96 chart samples
GET/v1/places/by-slug/{slug}100.000%100.0% observed
p50 · median67 ms
p95 · slow tail90 ms
96 chart samples
GET/v1/places/nearby100.000%100.0% observed
p50 · median84 ms
p95 · slow tail101 ms
96 chart samples
GET/v1/places/search100.000%100.0% observed
p50 · median69 ms
p95 · slow tail80 ms
96 chart samples
POST/v1/places/selections100.000%100.0% observed
p50 · median66 ms
p95 · slow tail76 ms
0 chart samples

Response-time history is accumulating.

GET/v1/reverse100.000%100.0% observed
p50 · median85 ms
p95 · slow tail103 ms
96 chart samples
Maps & assets
GET/fonts/v1/{fontstack}/{rangeFile}100.000%100.0% observed
p50 · median116 ms
p95 · slow tail134 ms
96 chart samples
GET/styles/v1/{styleId}100.000%100.0% observed
p50 · median66 ms
p95 · slow tail75 ms
96 chart samples
GET/tiles/v1/{tileset}/{z}/{x}/{yFile}100.000%100.0% observed
p50 · median10 ms
p95 · slow tail15 ms
96 chart samples
POST/v1/environmental/admin-area-metrics/batch100.000%100.0% observed
p50 · median67 ms
p95 · slow tail76 ms
0 chart samples

Response-time history is accumulating.

03

Components

Core APIAuthentication, metering and PostgreSQL
Operational
Routing & isochronesRoutes, matrices and travel-time polygons
Operational
Search & geocodingAutocomplete, place details and Thai addresses
Operational
Maps & assetsTiles, styles, fonts and sprites
Operational
Static mapsServer-rendered PNG maps
Operational
Websitemapscale.io product pages
Operational
DocumentationGuides and API reference
Operational